求人件数

最終更新日

B2Bパートナーサクセス (ID:126707)

大手旅行会社「エクスペディア」にて、B2Bパートナーサクセスを募集!ホテル・旅行業界関係者歓迎!要英語

  • マレーシア セランゴール
  • Expedia Group (エクスペディアグループ)
掲載日:2024/02/19 ~ 
 

B2Bパートナーサクセス

(ID:126707)

大手旅行会社「エクスペディア」の直接採用。英語ビジネスレベル以上の方を募集しています!

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers.

B2Bパートナーサクセスエージェントを募集!課題分析やコミュニケーションのスキルを活かしたい、旅行業界に情熱と熱意を持つ意欲的な方を求めています!
Expedia Group is currently looking for motivated individuals with Root Cause Analysis and Stakeholder Management skills who have a passion and a curiocity in the travel industry to join our multilingual team in Kuala Lumpur as a Partner Success Associate (Japanese Language Support).

多様な従業員が集まるダイバーシティな環境です!
Expedia Group is committed to all qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.


会社について、仕事について、待遇についてさらにお知りになりたい方は、
以下のフォームからお問い合わせください。







募集ポジション B2Bパートナーサクセス

パートナーサクセスアソシエイト (Partner Success Associate, Competitiveness Agility Team)

Supervisor: Darren Karshagen
Number of Department members: Approximately 300 employees
in Malaysia. Around 10 Japanese Partner Success members in the organization.
雇用形態 正社員
仕事の内容 The Partner Success Associate’s (Competitiveness Agility Team) primary responsibility is to ensure that Expedia Group’s hotels, and all accommodations types in our high demand APAC markets have great rates and room types available for the Expedia Group travelers (including travelers from B2B Demand Partners) at all times.
Partner Success Associates (Competitiveness Agility Team) will also continuously work with Expedia Group’s hotel and accommodation partners to help them improve their end-to-end competitive position taking the most from their participation in the Expedia marketplace.

You will closely work in collaboration with other in-market account management teams to ensure the right and competitive conditions across high demand markets and ultimately provide the best product on EG-branded sites as well as those of our B2B Demand partners.

【What you'll do】
This is a predominantly phone-based role, and you will be reaching out to a portfolio of existing accommodation partners each day. You will closely work with these hotel partners to:
• Optimize rate and availability competitiveness on the Expedia platform to increase customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs
• Coordinate with other account management teams to secure an aligned and effective level of competitiveness across high-demand APAC markets
• Educate hotel partners on the self-service features available on Expedia Partner Central to make them independent in managing all the core aspects of our marketplace and make the mutual business more sustainable over the partners’ lifecycle
• Re-establish core fundamentals to re-engage with dormant hotel partners

Take time to shop our sites as a traveler would to identify issues that may not have been identified by our automated shopping tools and help to identify additional root causes of uncompetitiveness


応募資格

<必要条件>
語学: Native or equivalent proficiency in Japanese and business level of English

学歴: Diploma, University Degree; related field; or equivalent
related professional experience

経験: Hotel/Travel -industry experience will be a plus.

スキル:
・Analytical Mindset (Able to do Root Cause Analysis, Curious to identify trends and issues)
・Strong Communication Skills (Able to digest complex and technical information to bite size information to relay to partners)
・Stakeholder Management (Able to convince partners to take action on solutions that are proposed by understanding their needs and how our solutions can address them)

<求める人物像>
・Passionate and enthusiastic about the travel industry and enjoys talking to hotel and accommodation partners throughout the day
・High impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate
・Growth Mindset: hungry, determined, motivated, willing to take action, results-focused and strong agility to move quickly across different priorities, projects and multi-team relationships
・Strong organization and time management skills, rigor, attention to detail
・Proven follow-up/persistence when facing challenging situations
・Comfortable with being a pioneer and working through ambiguity, figuring things out


歓迎するネイティブ言語 = 日本語

勤務開始日 = 応相談

勤務地 Level 6, The Pinnacle Persiaran Lagoon, Bandar Sunway 47500
Subang Jaya, Selangor Malaysia

給与・待遇・ビザサポート

【給与・賞与】
Salary: Salary negotiable based on experience

Probation period: 6 months
Salary during probation period: Negotiable based on experience, does not change after
probation.

【各種手当など】
Incentives: Travel and wellness reimbursement, hotel discounts

【保険・ビザなど】
Insurance: Comprehensive Medical, Dental and Vision Coverage
Visa support: Visa and Relocation Support

【勤務時間・休日】
Working time: 8AM-5PM/9AM-6PM, 8 hours with 1 hour lunch break, hybrid environment
Paid leave: 18 days annual leave


気になる情報があれば、まずはカジュアル面談にてお話できますので、お気軽にご応募ください!

応募方法

【応募方法】
以下の応募書類を下の応募ボタンよりお送りください。書類選考の上、面接に進んでいただきたい方にご連絡を差し上げます。

【応募書類】
- 英語レジュメ
*障がいのために採用プロセスでサポートが必要な場合は、提出書類に記載ください。いただいた情報は、プロセス改善の目的のみに使用させていただきます。

【面接方法】
面接は2~3回程度。オンラインで行います。

Expedia Groupの他の採用求人はこちらからCheck!
https://www.emori.co.jp/recruit/talk

この求人を見た人は、こちらも見ています

Expedia Group (エクスペディアグループ)

世界最大の旅行予約サイト、エクスペディア

Expedia(エクスペディア)は、米国、日本のほかにも、フランス、ドイツなどの欧州主要国、中国(e龍との資本提携)を含めたアジア諸国、世界70カ国以上でサイトを開設する世界最大の旅行予約サイトです。

従業員数
20000
会社HP
https://careers.expediagroup.com/
所在地
東京都港区虎ノ門4丁目 1-1
神谷町トラストタワー 24F

Level 6, The Pinnacle Persiaran Lagoon, Bandar Sunway 47500 Subang Jaya,Selangor Malaysia
連絡先
お問い合わせはカモメまで。
その他
代表者: 田中新
設立年月: 1996年 10月

<求職者の皆様にお願い>
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