The Requirements:
-At least 5 years of experience in IT Service Management (ITSM), covering all phases (e.g., ITIL).
-At least 5 years of experience in business requirements gathering and definition.
-At least 5 years of experience working in the banking industry with a strong understanding of products like deposits, loans, remittances, trade, and treasury.
-At least 1 year of data analysis experience.
-Project management experience, including documentation and report creation in tools like PowerPoint, Excel, and Word.
-Strong documentation and communication skills in a project management context.
-Systematic knowledge of IT Service Management (ITSM) and ITIL best practices.
-Good communication skills in Chinese and Japanese language (in order to liaise with native Chinese and Japanese speaking stakeholders and clients).
-Excellent team communication and client management skills.
-Ability to engage and communicate effectively with clients in both business and technical contexts.

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Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
JO Reference: 113433

歓迎するネイティブ言語 = 日本語

勤務開始日 = 応相談